The world’s leading brands are constantly focused on enhancing their customer’s experiences, increasing customer loyalty and maximizing ROI. Achieving these goals requires compelling strategies and practical programs that are designed to integrate various specialties into a single customer experience.
Informed, strategic and integrated marketing programs are built upon the intelligent use of data, penetrating insight, detailed segmentation and extensive use of statistical models. To provide lasting value, brands must deliver the right combination of customized CRM deployment and management, acquisition and loyalty solutions, customer care, tele-management, recall services and lead generation programs.
Brands that expertly manage these diverse services and solutions reap rewards in the form of increased profitability and customer satisfaction, loyalty, retention and referrals.
The ExpertSOLUTIONS suite of integrated, data-driven marketing and brand enhancement services delivers innovative CRM and database solutions, engagement programs and multi-channel contact center services to top global brands in the automotive, luxury goods, financial services, telco, travel, publishing, pharma and FMCG (CPG) sectors.
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October 15, 2014
Stericycle Scholarship Recipients Strengthen Their Industry Knowledge
Product safety has always been a moving target. Changing regulatory requirements and the globalization of the supply chain combine to create an array of ever-evolving complexities. Staying abreast of these challenges was the focus of the recent Advanced Product Safety Management course held at Saint Louis University.Read More
October 15, 2014
Consumer Recalls Are No Treat
Every year, Halloween recalls receive a lot of media attention. Each year, supply chain professional’s work to bring candy, costumes, pumpkins, and more to consumers. Halloween means big business for many in the industry and you can bet that manufacturers and suppliers have been busy prepping for October 31 over the last couple of months.Read More
October 8, 2014
In the News: Stericycle Provides Expert Guidance on Auto Recalls
Stericycle’s Mike Rozembajgier was interviewed last week on Fox Business’ The Willis Report about 2014’s unprecedented rate of auto recalls. The segment highlights that this year’s number of auto recalls are on pace to be four times the annual average for the past ten years.Read More